Shipping Policy – The Little House

At The Little House, we aim to deliver your favorite products safely and conveniently to your doorstep across Pakistan.

1. Delivery Coverage

We currently aim to deliver orders across Pakistan, subject to courier service availability in your area.

2. Order Processing Time

  • Orders are usually processed within 1–2 business days.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • You may be contacted to confirm your order before dispatch.

3. Estimated Delivery Time

  • Major cities: approximately 2–5 business days.
  • Other cities and remote areas: approximately 4–7 business days.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

  • Shipping charges may apply depending on your delivery location and order.
  • Free delivery is available on eligible orders of ₨3,500 or more.
  • Orders below ₨3,500 may be subject to standard delivery charges, which will be shown at checkout where applicable.

5. Cash on Delivery (COD)

We offer Cash on Delivery on eligible orders and in serviceable areas. Customers are requested to provide a valid phone number and complete delivery address to help ensure successful delivery.

6. Order Tracking

Once your order has been dispatched, tracking details may be shared with you by SMS, WhatsApp, email, or another available communication method.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are correct when placing your order. Additional delivery attempts or re-delivery may be subject to courier policies and additional charges.

8. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact our customer support team with your order number so we can assist you.

9. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and share photographs of the package and product. We will review the issue according to our applicable return and refund policy.

10. Contact Us

For shipping-related questions or assistance with your order, please contact The Little House through the contact details provided on our website.

Thank you for shopping with The Little House. We appreciate your trust in us!